god111 Privacy Policy

Introduction

god111 ("we", "us", "our") operates the online casino and sports betting platform accessible at god111.bio (the "Platform"). We are committed to protecting the privacy and personal data of all individuals who use our Platform, including registered players, visitors browsing the site, and anyone who communicates with our support team.

This Privacy Policy explains what personal data we collect from you, why we collect it, how we use it, with whom we may share it, and what rights you have in relation to that data. This policy should be read alongside our Terms & Conditions and our Responsible Gaming policy, both of which are incorporated by reference into our broader framework of player protection.

god111 acts as the data controller in respect of all personal data collected through the Platform. We take our obligations as a data controller seriously and apply rigorous internal standards to ensure that your personal data is handled lawfully, fairly, and transparently at all times.

Data We Collect

god111 collects personal data from you in the following categories, depending on how you interact with the Platform:

Registration Data: When you create a god111 account, we collect your full legal name, date of birth, residential address, email address, and mobile phone number. This information is required to open your account and verify your identity.

Identity Verification (KYC) Data: To comply with anti-money laundering obligations and to process withdrawal requests, we may collect copies of government-issued identity documents (such as your National ID Card or passport), proof of address documents, and proof of payment method ownership.

Financial Transaction Data: We collect records of all deposits, withdrawals, bonuses, and wagering activity associated with your account, including the payment methods used (e.g., bKash, Nagad, Rocket, Upay, Visa , Mastercard). We do not store full card numbers or mobile banking PINs on our servers.

Technical & Device Data: When you access the Platform, we automatically collect your IP address, browser type and version, operating system, device identifiers, time zone settings, and pages visited. This data is collected via server logs and is used for security monitoring, fraud detection, and platform performance analysis.

Usage & Behavioural Data: We collect data about how you use the Platform, including game sessions played, bet amounts, session duration, features accessed, and navigation patterns. This data helps us improve the Platform experience and identify responsible gaming concerns.

Communications Data: If you contact our support team via email or live chat, we retain records of those communications, including the content of messages, timestamps, and any attachments or screenshots shared during the exchange.

Marketing Preference Data: Where you have opted in to receive promotional communications, we record your consent and your stated preferences regarding the types of offers you wish to receive.

How We Use Your Data

god111 uses the personal data we collect for the following clearly defined purposes:

• Account Management: To create and maintain your player account, authenticate your identity at login, and manage your account settings and preferences.
• Transaction Processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, SureCash, Visa, Mastercard, and bank transfer channels, and to maintain accurate financial records of all account activity.
• Identity Verification: To fulfil our KYC obligations by verifying your identity before processing significant withdrawals or where account review is triggered by our risk monitoring systems.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, multi-accounting, and other prohibited activities that could harm players or the integrity of the Platform.
• Responsible Gaming: To monitor player behaviour patterns and identify signs of problem gambling. Where our systems or support team identify a concern, we may use your data to implement protective measures in accordance with our Responsible Gaming policy.
• Customer Support: To respond to your queries, complaints, and support requests in a timely and informed manner, drawing on your account history where relevant.
• Platform Improvement: To analyse aggregate usage patterns, identify technical issues, and improve the performance, stability, and user experience of the god111 Platform.
• Marketing Communications: Where you have provided explicit consent, to send you personalised promotional offers, bonus notifications, and seasonal campaign communications by email or SMS. You may withdraw this consent at any time.
• Legal Compliance: To comply with applicable legal obligations, respond to lawful requests from regulatory or law enforcement authorities, and enforce our Terms & Conditions.

Legal Basis for Processing

god111 processes your personal data on the following legal bases:

• Contractual Necessity: Processing your registration data, financial transaction data, and KYC data is necessary to perform the contract between you and god111 — specifically, to operate your account and provide the services you have signed up for.
• Legitimate Interests: Processing of technical data, usage data, and communications data is carried out on the basis of god111's legitimate interests in maintaining platform security, preventing fraud, and improving our services, provided those interests are not overridden by your rights and freedoms.
• Legal Obligation: Certain processing activities — including identity verification, transaction monitoring, and record-keeping — are required by applicable anti-money laundering laws and other legal obligations binding on god111 as an offshore gaming operator.
• Consent: Where we send you marketing communications or use non-essential cookies, we do so only on the basis of your freely given, informed, and explicit consent. You may withdraw consent for marketing communications or non-essential cookies at any time.

Data Sharing

god111 does not sell, rent, or trade your personal data to unaffiliated third parties for their own marketing purposes under any circumstances. We share your personal data only in the following limited and controlled circumstances:

• Payment Service Providers: We share transaction data with our approved payment processing partners — including bKash, Nagad, Rocket, Upay, and card payment processors — solely to facilitate deposits and withdrawals on your account. These partners are bound by their own data protection obligations.
• Game Technology Providers: Our certified game studio partners (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) may receive session identifiers and game interaction data necessary to deliver their games on the Platform. They do not receive your personal registration details.
• Identity Verification Services: Where automated KYC verification is employed, we may share your identity document data with specialist third-party verification service providers acting under strict data processing agreements.
• Legal & Regulatory Authorities: We may disclose personal data to law enforcement agencies, regulators, or courts where we are required to do so by law, court order, or binding legal process. We will notify you of such disclosures where we are legally permitted to do so.
• Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of god111's assets, your personal data may be transferred to the successor entity as part of that transaction. We will notify you in advance of any such transfer and of any material change to this Privacy Policy that results from it.

All third parties with whom god111 shares personal data are required to process that data in accordance with applicable data protection standards and are prohibited from using it for any purpose beyond that specified by god111.

Cookies & Tracking Technologies

god111 uses cookies and similar technologies (such as local storage and session tokens) to enable core Platform functionality and to improve your experience. The following categories of cookies are used:

• Essential Cookies: These cookies are strictly necessary for the Platform to function. They maintain your logged-in session, remember your language preference, and ensure secure navigation between pages. Essential cookies cannot be disabled without impairing the Platform's basic operation.
• Performance & Analytics Cookies: These cookies collect anonymised, aggregate data about how visitors use the Platform — such as which pages are visited most frequently and where users encounter errors. This information helps god111 improve Platform performance. These cookies do not identify you personally.
• Preference Cookies: These cookies remember choices you have made on the Platform, such as your preferred currency display or notification settings, so that you do not need to re-enter them on each visit.

god111 does not use third-party advertising cookies, behavioural tracking pixels, or retargeting technologies that track your activity across external websites. You may manage cookie preferences through your browser settings. Please note that disabling essential cookies may prevent certain Platform features from functioning correctly.

Data Retention

god111 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following retention principles:

• Active Account Data: Personal data associated with your active god111 account is retained for the duration of the account relationship and for a defined period following account closure, to allow for dispute resolution and legal compliance.
• Financial & Transaction Records: Records of all financial transactions are retained for a minimum of five (5) years following the date of the transaction, in accordance with standard anti-money laundering record-keeping requirements applicable to offshore gaming operators.
• KYC Documents: Identity verification documents are retained for a minimum of five (5) years following the end of the account relationship, or longer if required by applicable law or ongoing investigation.
• Support Communications: Records of customer support interactions are retained for up to three (3) years from the date of the interaction, to support quality assurance and dispute resolution processes.
• Marketing Data: Consent records and marketing preference data are retained for as long as you remain opted in, plus a reasonable period thereafter to demonstrate compliance with consent obligations.

When personal data is no longer required for any legitimate purpose, god111 will securely delete or anonymise it in accordance with our internal data disposal procedures.

Data Security

god111 implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the god111 Platform.
• Encrypted storage of all sensitive personal and financial data at rest on our secured servers.
• Strict role-based access controls limiting access to personal data to authorised personnel who require it to perform their job functions.
• Regular security assessments and penetration testing conducted by independent security professionals.
• Continuous monitoring of Platform infrastructure for suspicious activity, anomalous access patterns, and potential security incidents.
• Multi-factor authentication requirements for internal staff accessing systems that contain player data.

While god111 takes all reasonable and commercially appropriate steps to protect your personal data, no data transmission over the internet or method of electronic storage can be guaranteed to be 100% secure. You are responsible for maintaining the confidentiality of your god111 account login credentials and for notifying us immediately at [email protected] if you suspect any unauthorised access to your account.

Your Rights

As a data subject whose personal data is processed by god111, you have the following rights in relation to that data:

• Right of Access: You have the right to request a copy of the personal data that god111 holds about you, along with information about how it is being used.
• Right to Rectification: You have the right to request that god111 correct any inaccurate or incomplete personal data held about you without undue delay.
• Right to Erasure: In certain circumstances, you have the right to request that god111 delete your personal data. This right is subject to god111's overriding legal obligations to retain certain categories of data (e.g., financial records required for anti-money laundering compliance).
• Right to Restrict Processing: You have the right to request that god111 restrict the processing of your personal data in certain circumstances, for example while the accuracy of the data is being contested.
• Right to Data Portability: Where processing is based on your consent or on a contract, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to Withdraw Consent: Where processing is based on your consent (for example, for marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that took place before the withdrawal.
• Right to Object: You have the right to object to processing of your personal data carried out on the basis of god111's legitimate interests, where you believe your rights and freedoms override those interests.

To exercise any of the above rights, please contact the god111 Data Protection team at [email protected] with the subject line "Data Rights Request". We will acknowledge your request within five (5) business days and will respond in full within thirty (30) calendar days.

Children's Privacy

The god111 Platform is strictly intended for adults aged 18 years and above. god111 does not knowingly collect or process personal data from individuals under the age of 18. If you are a parent or guardian and you believe that your child has provided personal data to god111 without your consent, please contact us immediately at [email protected]. Upon verification, we will promptly delete the relevant data and close any associated account.

Where god111 has reason to believe that a registered account belongs to an individual under the age of 18, that account will be suspended immediately pending age verification. Any funds deposited by an underage player will be handled in accordance with applicable legal requirements and our internal underage gambling procedures.

International Data Transfers

god111 operates as an international offshore gaming platform. Personal data collected from players in Bangladesh and other jurisdictions may be transferred to and processed on servers located outside your country of residence. Such transfers are made to facilitate the operation of the god111 Platform and to engage the third-party service providers described in Section 5 of this policy.

Where personal data is transferred internationally, god111 takes appropriate steps to ensure that the receiving party provides an adequate level of data protection, including through the use of contractual data processing agreements that impose data protection obligations equivalent to those applied by god111 to its own data processing activities.

Third-Party Services

The god111 Platform integrates services from third-party providers, including game studios, payment processors, and identity verification services. While god111 exercises due diligence in selecting these partners, we are not responsible for the privacy practices of third-party providers in respect of data they independently collect or process under their own terms.

This Privacy Policy applies solely to personal data collected and processed by god111 in connection with the operation of the Platform. We encourage you to review the privacy policies of any third-party services you interact with directly, including your chosen mobile wallet provider (e.g., bKash, Nagad) and your device's operating system.

Policy Updates

god111 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. The most current version of this policy will always be published on this page, with the "Last Updated" date revised accordingly.

Where changes to this policy are material — for example, where we introduce a new category of data processing or a new category of third-party sharing — god111 will notify registered players via the email address associated with their account, providing reasonable advance notice before the changes take effect.

Your continued use of the god111 Platform following the publication of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any update to this policy, please cease using the Platform and contact our support team to discuss account closure.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way in which god111 processes your personal data, please contact our Data Protection team using the details below. All enquiries will be handled confidentially and responded to within five (5) business days.

Email: [email protected] (plain text — not a clickable link)

Subject Line: "Privacy Policy Enquiry" or "Data Rights Request"

Support Hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6)

For questions relating to responsible gaming, self-exclusion, or account limits, please visit our Responsible Gaming page or our FAQ page for detailed guidance.